I happened to be glancing through these blogs and I cant believe someone wrote that about ben franklin. Obviously ben franklin is not the problem here. Everybody there has been nothing but nice to me. I have been going to this store since I was a little girl. I know employees personally and this is not how they act to their valued customers. I own my own store and I know I only act out of order after a customer crosses the line. Notice every other review about the store has nothing but nice things to say. This has nothing to do with background or hertitage. Ben frankin is a well rounded store. One person's disinterest in continuing to visit this awesome place will not discourage others.