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Still Waiting... - Review by Lindsay * | Frey’s Olde Time Furniture

Frey’s Olde Time Furniture

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Still Waiting... 9/4/2007

I ordered a sectional from Frey's in Clarence about 8 weeks ago and still have not received it. At the point that I ordered it, I was told it would be 3 weeks but it has been twice as long and I have not received any communication from the company. Even though it has taken so long to get the furniture, Frey's wasted no time processing my payment - it cleared the next day. About 1 week after I ordered the sectional I went into the store looking for some other furniture and was surprised to see the identical piece in stock - I had been told it was on back order. When I asked an associate why I could not get the sectional that was in stock, I was told that since the order was processed, they could not change it. The money I saved on the furniture doesn't matter any more because of the hassle I have been going through. more
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