I hate to write a poor review, but it is important to warn others about this management company, and in particular, Joann Doty. She manages several condo complexes, and from personal experience, I can tell you that she not only refuses to return emails and phone calls, but is difficult and rude when reached via phone.
She "manages" the complex where I have lived and it seems her sole goal is to avoid work for herself, and seems geniunely annoyed when asked even the most simple question. And while maintenance matters are not THAT important, even issues of safety and potential damage to property went unaddressed for months!
In addition, our HOA dues increased almost 15% over two years, in part due to her increased management fees.
If you are looking for a property manager, please look elsewhere. Lawsuits against property management companies can drive up your HOA dues, and it's better just to do your homework up front and find a competent, reliable company to start with.