I was very nervous and anxious as I this was not something I thought I would find myself doing. KC made me feel very comfortable talking about my "areas of concern". We laughed and talked as if we had known each other for longer than the 30 minutes I had already been in her office. She explained, in detail, all the things I needed to know, and was honest when there was a question she did not have the answer to. She explained that would be something the doctor would need to explain. She understood my budget and explained the financing options and what worked best for me. I was contemplating leaving the waiting room before KC came to get me just because I was so nervous and anxious. She made a world of difference in my decision and the way I felt about my choice to "do something for myself".