For the 2nd time, I brought Teletron a cord that my cats chewed through. These were pretty simple jobs I'm sure (zipcord for one, and RCA speaker connections for another) but the guys at Teletron are prompt, courteous, professional and helpful. I don't have any big jobs for them at present but will keep them in mind if one pops up. Turnaround for the work was a day. Thanks again guys.