Did you ever order a combo meal in a drive thru and then get home ready to chow down and then you open the bag and it's not what you ordered. That's how my wife and I feel about Alan Brent Photography. We are two tacos and a burrito short of a combo plate. Getting married is one of the best moments of our lives and you count on the cake to be good, the lights to work and everyone to have fun. Memories only last so long and the photography is the one thing you count on to be there forever. We need albums, pictures, and books to help remember all through our lives. After all that's what we paid for. We chose Alan Brent over many different photographers and are very unhappy with the follow up and delivery of our products. The thing that I can't understand is they will not even call us back. We've called and left numerous messages and written letters and tried to email with no response. This is a criminal act, stealing. It should not happen. I am sure they have a nice TV in their house and watch it every night. As far as I am concerned that TV is mine and I want it.