Best prices (even match internet), knowledgeable sales people (who aren't teenagers) unlike the other chain competition. I wouldn't go anywhere else in Chicagoland or even online. I've bought thousands of dollars of appliances and electronics there including an Apple Imac, Canon HDTV Camcorder, Frigidaire Front Load Washer and Dryer. 100% Satisfaction on every purchase. I work in retail and know good service when I see it and Abt continues to deliver. 3 Generations of my family have shopped Abt when they were in Chicago, Niles, Glenview (Waukegan Rd), and today (Milwaukee Ave).