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Nice idea...poor service - Review by G. B. M | Bump



Nice idea...poor service 9/16/2007

My wife and I went into Bump today (9/16/07, around 3:30pm) to buy something for her sister. While we were struck by the small amount of inventory present on the floor, we were also impressed with the quality of the offering. However, what struck us most was the poor quality of service. There was what appeared to be an employee in the back of the store having an animated conversation with a friend. They glanced our way and then returned to their conversation. We were the only customers there. We walked around the store, going through the racks, talking about what we found there. No one spoke to us. Finally, I just stopped and stood in the center aisle and waited for someone to come acknowledge us. Then I moved to stand by the counter...the two at the back of the store continued their conversation. After 15 minutes - we finally gave up and left (which also did not even inspire a goodbye.) So : really nice selection...but until they install one of those "self-serve checkouts" like they have at Target, we would recommend giving it a miss. more
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