Really poor service. Alan Brent Photography. It's really very simple. The contract stated that they would give us the proofs in three weeks. Three weeks after the wedding, we did NOT have them.
They no longer call us back when we call to inquire about when our final albums will be done. Nearly TWO YEARS after sending our selections, we haven't seen any album proofs. They make up poor excuses about how "we forgot to mail..." "We need more information." Of course, they don't tell us this...until we call several times. That situation is now solved, since they don't even bother to call back.
We contracted for two photographers. They provided two people with cameras in their hands. One of the "photographers" clearly had little idea what to do. He was basically a "go-fer" to the main wedding photographer. Unprofessional. No, Alan Brent didn't actually show up! It was his daughter. Beware!!! Alan Brent Wedding Photographers.
My advice is to avoid them. If you think you won't be defrauded like virtually everyone else, and do pay them, be sure that there are firm, precise delivery dates for all segments of the process (written in the contract), especially the final album proofs and the ultimate final wedding album delivery from Alan Brent Photograpy. NEVER PAY THEM FULLY UP-FRONT!!! If you have firm, clear, written deadlines in the contract, it's much easier to sue them when they fail to deliver...because it seems that they won't deliver. Beware!!! Don't rely on suing them to get your money back, though. They will simply file bankruptcy. Just as they did in the following case:
Bankruptcy Case No.: 05-50116
Chapter 11 Petition Date: December 9, 2005
Court: Central District of California (San Fernando Valley)
Judge: Kathleen Thompson