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Worst Sevice/Management Ever... Will never eat here again - Review by kay m | Bread Company

Bread Company


Worst Sevice/Management Ever... Will never eat here again 3/4/2007

My friends and I decided to have a nice dinner at the Bread Company. It was my first visit and they all said good things about it so the five of us decided to go. Ill skip over the waiting to be seated part because its not as important as how they treated us. My friend found a hair her pizza that was cooked into the dough.. so obviously it was not her hair but whoever cooked the pizza.We told our waitress thinking that a manager would come up and talk to us but that wasn't the case. After dinner she brought up our check that was wrong because they charged us too much for a pitcher of Sangria. When asked about the hair she told us the direct quote from the manager which was " it happens, so..." That is unacceptable that if hair is found in food it just happens.. no that is unsanitary. When we approached the manager he just gave us a blind stare and said well what would you like me to do ..its hair it was in your pizza soo.... No other restaurant would treat customers this way after something is wrong with their food. I mean we are paying good money for good food and to be treated like crap and not even approach about hair that they messed up on is unacceptable for any restaurant. Needless to say the service and management is horrible. I do not recommend this place at all. Who knows what they put in the food for their customers to eat. more
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