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Do not give them debt or credit info - Review by Josh C | A Child's Academy-Heritage Pk

A Child's Academy-Heritage Pk

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Do not give them debt or credit info 9/30/2014

My 9 year old son went to A Childs Academy for two weeks this Summer while he was staying with his mother. His mother picked this location and signed him up for the summer program. She could not afford enrollment or tuition because she was a little behind financially. I decided to help her out and made a couple of payments over the phone. After two weeks she decided that she could not afford to keep him financially so he came home. 3 months later, without any warning, or notification they auto drafted my account for $375.00. I never signed any documents nor did I give them permission to auto draft my account, but they did it anyway. I've called them 4 times over the last 3 days trying to explain my situation. Although the staff who answered the phone was very friendly, they continued to tell me that I would need to speak to their booking department. I asked to speak them immediately, but they were not in the building. I asked for their schedule, and they informed me that they did not have one. I finally spoke with the booking department (Barbara). She said she would look into it and call me right back. Barbara never called back, and it took me calling them 3 times, the following day, to get her on the phone, because she doesn't have a schedule. This time she informed me that she would need 24 hours to investigate this. I said I would be up there the following day to discuss this in person and she said she would call the police on me if I did. All together I paid over $750.00 for my son to attend this summer camp for 2 weeks. And she's going to call the cops on me? I highly recommend you seek other options for Child Care more
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