I've eaten at this Pizza Hut several times and have never had any problems. But Sunday, I decided to order in some pizza because I was expecting some guests. I had a coupon for 2 medium pizzas for $14.99. I called, told the lady about the coupon and ordered a medium pizza, crust with beef topping and another plain cheese. She said it would be an hour, which is a normal time length around here.
So about an hour later, the delivery guy shows up with 1 pizza, not two. And the one pizza was $14.99. Plus, there wasn't much meat on it, and it looked old, not hot and fresh. When I called Pizza Hut, they put me on hold for several minutes, and then the manager told me that they'd sent the cheese pizza to me, but it would take another hour. That's insane. I told her I'd just send the pizza back, and she said, "Fine, if that's how you want to be about it." And hung up on me!
I gave the pizza back to the guy and he apologized like 5 times, but I after the way the manager treated me, I don't think I'll ever order from them again.