Our spring broke on one of our garage doors. I called several different garage door repair shops and got quotes from $165 to $275. In speaking to most of these shops I just got the feeling that they were out to screw me. When I called this company they answered my questions directly and gave me a quote of $150. Making the appointment was easy and they didn't ask for a 4 hour window that I had to sit around the house waiting for them. They gave me a 2 hour window and called a half hour before they showed to tell me they were on the way. The technician fixed the spring and gave the door opening system a once over ie. lubed up the hinges. Next time I have a garage door problem, this company will be my first call.