Chantel is a good business woman with a professional attitude. Her shop is not up scale or fancy but it is just that a place to do business or rather braid hair. It is fragrant but simple. She is not on the phone while doing your hair or eating. Her employee and herself are very skilled at their profession and their work is incredible. I have a large third degree burn in the top of my head which she was able to make it disappear. You wouldn't even know it was their. Her work is superb. I would recommend anyone to patronize her establishment.