My Kenmore Vacuum needed a new socket plug due to broken metal piece on the existing plug. Sears wanted to charge me $29.99 to diagnose the problem and then another $99.00 for labor. Another local store wanted $14.95 to diagnose the problem and then couldn't give me a cost to repair it. Rainbow Vacuum wouldn't talk to me because they said they don't work on Kenmore products. Super Vacuum replaced the socket plug for a total of $8. I will refer all my friends to this honest company who did not take advantage of me and only repaired what needed to be replaced. They have my loyalty. In addition to repair work, the store has a variety of vacuums to purchase and supplies that are useful and also priced right! Thank You!!!