The atmosphere is extremely inviting. I love the way I can sample the different teas before buying them. I think the fact that every time I walk in the store, I am greeted warmly and friendly. They remember me, and make me feel like I am a very special customer, no matter how much money I spend in their store.
I highly recommend this store to everyone who asks, "What are you drinking?"
Every experience I have had in this store or with Mako has been an enriching experience for me. I am very happy with their product, and the customer service is the best I have received on every trip I have made to this store. Mako makes sure you feel welcome and wanted.