Good: As Tea becomes more popular, even as people sense that if one teashop is profitable another will be also, you will see advertisements; do not fall for gimmicks. Because Xiu Xian is authentic and every tea comes from China, while other shops disregard the quality issue out of necessity. Because the owners are frugal and control expenses, they can provide the best quality tea at a reasonable cost. For the customer it is a win-win situation that is rare in this world of fast foods and misconception.. Bad: The customer service is impressive. Improvements: nothing, they will surprize me.. Other: As I stated earlier, the tea is from China, they go there to get it, where most other shops buy from intermediaries that would give the best quality tea to the highest bidder, if they even check quality. Because the owners here go to pick out the actual tea, shipped in marked boxes, and you, the customer end up buying the best tea from each province in a country where the tea plant is grown and trimmed by people who understand quality.