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Very Poor Service. - Review by Sarah J | 35th Street Bistro

35th Street Bistro

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Very Poor Service. 12/27/2006

Horrible service. Our waitress came over to take our order, and when we had ordered one apetizer, she ran off (I'm a vegetarian, he's French---we order a lot of unshared items). Next, she comes back to fill the rest of our order, and when we tell her we'll need a few minutes, she never comes back. Really. Finally, I flagged her down to ask for a salad to be served while he eats his escargot. It comes, but she never asks us what we want for entrees, or for drinks (just tap water so far). We ate our apetizers, and towards their end, she brought us bread. Then came back 15 minutes later and asked if we wanted dessert. We asked for the check. Funny, unlike other servers, she didn't put a review card in our check fold. If the service wasn't bad enough, the food wasn't that great, either. The escargot dish was too heavy (a Frenchman knows when there's too much butter--- and that hardly ever happens). Too bad... we'd had good dessert and drinks there before and were looking forward to a good meal. An update (though I posted the same comment on this): I saw the comment added by the management of 35th St Bistro and emailed the manager to confirm the time that we went, the table we sat at, even the name the check was paid under. I emailed them on the 27th, yet still haven't received an email response. Regardless, they still received the comment card we left with the hostess, had my email address on it, and no response from that, either. I think they were more interested in posting a public comment than actually remedying the experience. I would have liked to have given 35th St Bistro a 2nd chance and given them a good review, but the lack of a personal response makes it unlikely. more
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