My pug came from the Human Society, and with him came a host of issues, not the least of which is a lot of fear and timidity. The staff at Uptown Vet, and Dr. Smith, have won his trust (and mine!) by treating him gently, compassionately, and with a great deal of professional expertise. Dr. Smith is amazingly intuitive and very knowledgeable. The environment is relaxed and non-threatening which puts my pup at ease, and the staff is very friendly and helpful. I always get a follow-up call that isn't just routine...they actually seem to care about the results and his progress. I recommend Uptown Vet highly.