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good food bad service - Review by michael f | APPLEBEE'S NEIGHBORHOOD GRILL



good food bad service 12/11/2006

Dec 12 2006 My sister and I had dinner at your location ticket time said 7;37 pm. Food was good the service was a lot to be desired. We had Mr. x and after 5 minute wait for a table, that was nice by the way He introduced himself took the drink orders tea (Ice) and water came back with the drinks and took our food order, and ran off before I could inform him that the tea he brought was Hot. Also the water for the hot water at best was warm tap water. our food came out and I explained to the waitress that delivered the food about the tea delema. She rolled her eyes and sighed and said well maybe I can get someone to fix that. We did see Mr. X again when we were almost finished with the meal , asked if everything was ok and taking off before not noticing the extra tea on the table or pre-bussing the salad plate. After the meal was finished . He ended his performance by slapping the check on the table from three feet away turned to leave saying he would be back to pick it up. The food was good if not a little better than good but if it had not been, with that type of service it would not have been able to be repaired. more
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