In September 2006 I attempted to purchase five appliances from Couch's Appliance if Fife. Shortly after making payment on the appliances all customer service came to an end. On one of the appliances they could never give me a date of delivery and finally said the refrigerator was back ordered. I canceled the order. On the other four appliances the delivery dates were not met. After installation three of the appliances needed immediate repair. The seal on the washing machine gushed water, the dryer had to have the element replaced and the stove emitted an awful odor. I provided Couch's with a list of complaints and ask to speak to the owner. I was told Mr Couch does not speak to customers and that he was much too busy. I went to Couch's based on two facts that they were a small local company and a good reputation. I will not shop at Couch's ever again and will take every opportunity to alert others to potential problems.