We hired Vacuvent Indoor Air Quality Specianlist after seeing an add in our local newspaper (The Daily Sun). The add read $25.00 for the first 5 ducts with a charge of $ 7.00 for each addtional, with free A.C. inspection and free dryer vent cleaning. The technician said we had mold in our air exchanger and coil and he could resolve this issue for $300.00, to which we agreed. He also suggest we purchase an electorstatic air filter for $220.00 and he would treat the ducts with a solution to kill any bacteria. Our total changes were $900.00. He said he didn't have any filters with him but he would order one and we should get it within 6 weeks. This service took place on Sept. 12, 2012 and we have never gotten the filter. Furthermore when I called the phone number on our receipt I got a recording stating the number is no longer in service. His cleaning of the ducts consisted of putting a 6 inch vacuum tube up to one duct and the disinfecting was a solution in a spray bottle which it sprayed into that duct. I have done extensive investigation of this company and have discoved many compliants to BBB and a web site pissedconsumer.com. The company is now rated F on BBB. I have opened a case with Senior's v.s. Crime here in The Villages Fl. and with the Lady Lake Sheriff's department. VacuVent has several listings within Florida and every phone number listed to VacuVent are no longer in service. I attemped to recover the cost of the filter by sending a letter to the gentleman who's license was listed in the newspaper add. He replied stating he revoked his license with VacuVent in June 2012 and since my service was in Sept. he wasn't responsible. I have also discovered that VacuVent is advertising as Clean Air By Design and Clean Vent. Currently our newspaper has an add which offers 5 ducts of $25.00 and $7.00 for each additional with Free A.C. inspection and free dryer vent cleaning. This add is for ADVANTAGE Air Conditioning at 888-998-6715. I highly suspect this is the same people.
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