I went in to have highlighting done and a cut. My hair is short (probably 3 inches at the longest spot) and naturally dark brown. I had already had two blonde highlighting jobs done somewhere else, and they were still turning a brassy color ( I was going for more a platinum look). Rachelle at Forsythe did my highlights and cut (with some help from Jessica), and my hair is now the exact color I want it, and the cut looks fantastic! They (the stylists) had recently gone to a technique class, and the texturing and layering she did looks great and is easy to style. The atmosphere of the salon is classy as well as really friendly. I was served tea at the beginning, then a glass of wine at the end. What a great experience.