When we refinanced our home our broker recommended and agent with Sentry Insurance stating he could give us a much better deal on homeowners insurance. We decided to give it a try and were sorely disappointed. The agent was difficult to get ahold of. He did not file paperwork in a timely manner. He changed the quote at least 4 times during the course of the process and was no longer cheaper than our other company. It was his responsibility to obtain payment from the title company but never did any of the legwork there and never informed us that he didn't do it resulting in our insurance getting dropped. He told us repeatedly he was taking care of everything and did nothing. Horrible service.