My wife and I went to select glasses. The clerk, in an empty store, still took 6-8 minutes to come and acknowledge us. Then she put us through a condecending review of our insurance carrier. After confirming our eligibility, she continued to be less than pleasant. What we learned is that if you have a prescription variation in each eye, their low prices are just a come-on. The low price leader is ONLY for people who could actually get by with magnifiers from k-Mart for $9.99. Stay away from these people. ShopKo was a better experience.