They were amazing! The order was completed very quickly and great quality! I ordered 3 5x9 slates on Monday, and they were delivered (to Ohio during the Holiday season) on Wednesday. The image looks great - great color and definition. I even gave them the wrong shipping zip code and had it changed to the correct one without any difficulty. Their customer service rep was extremely helpful and nice. I would definitely recommend them and/or use them again in the future. I am VERY pleased with the product.