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we are having an absolutely terrible experience - Review by Brion S | Shasta Pools & Spas

Shasta Pools & Spas

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we are having an absolutely terrible experience 8/28/2006

I am having a hard time coming up with anything positive to say about Shasta. The construction was abnormally slow, a pool of comparable detail takes 8 weeks to build, we are in our 16th week of construction and it's close to being done, hopefully another 2 weeks! We had to double check all the workers work because so many things were messed up, from not adding enough rebar, to the wrong tile being put up on the border of the pool. Workers showed up when it was convenient for them, regardless of weather or not they had any appointment or not. I am home a lot so my schedule is flexible, but I do expect appointments to be made and adhered to, not just come and go as they please. Shasta has a great warranty package, but terrible initial workmanship and customer service. I would not recommend Shasta to do anything in your yard. more
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