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Shasta Pools & Spas - 3 Reviews - 6031 N 16th St, Phoenix, AZ - Swimming Pools Sales Service Repair & Installation Reviews - Phone (602) 532-3750

Shasta Pools & Spas

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6031 N 16th St
Phoenix, AZ 85019
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(602) 532-3750
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Shasta Pools & Spas - Phoenix, AZ
Shasta Pools & Spas - Phoenix, AZ
Shasta Pools & Spas - Phoenix, AZ
Shasta Pools & Spas - Phoenix, AZ
Shasta Pools & Spas - Phoenix, AZ
Shasta Pools & Spas - Phoenix, AZ

Reviews

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( 2 )

Best

I am the original owner of my 30 year old shasta pool which I had to have repaired. The crew that came out to do the repairs were great. Ronnie and Aaron got to work and fixed the...

Worst

I would recommend you seriously consider another pool company. We are still in the process of the construction on our pool with Shasta. It took them over 30 days just to come dig ...

pool repair 2/25/2017

I am the original owner of my 30 year old shasta pool which I had to have repaired. The crew that came out to do the repairs were great. Ronnie and Aaron got to work and fixed the problem in no time at all. They were very professional and explained what the process was going to be. Great job guys. more

Shasta Pool Construction 7/12/2008

I would recommend you seriously consider another pool company. We are still in the process of the construction on our pool with Shasta. It took them over 30 days just to come dig the whole once they had received the proper licenses, it has been almost 30 days since they dug the whole and we are about 50% through the process. If you use them make sure you contract for a different payment cycle if your paying cash, as I have paid 95% of the money for 50% of the work, now it appears things are slowing down. They hardly show up when they say they are going to and have yet to complete the work in a week they said they would, on top of that they use the excuse that its "construction" yet I have never seen one person do any work on Saturday and many afternoons (in reasonable weather) go un-worked. Apparently home builders are real construction people and pool builders use bankers hours. They have changed account reps or construction supervisors on several occasions. The accounting department, scheduling desk and site supervisor never seem to communicate and all of the above seem to blame the other for the latest delay. I don't think its that they are not interested in displaying a good experience for their customers, I believe they are incapable of it! Poorly organized and managed! I will continue to update this page through out the process and I hope I am able to report back an improved rating for them. more

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we are having an absolutely terrible experience 8/28/2006

I am having a hard time coming up with anything positive to say about Shasta. The construction was abnormally slow, a pool of comparable detail takes 8 weeks to build, we are in our 16th week of construction and it's close to being done, hopefully another 2 weeks! We had to double check all the workers work because so many things were messed up, from not adding enough rebar, to the wrong tile being put up on the border of the pool. Workers showed up when it was convenient for them, regardless of weather or not they had any appointment or not. I am home a lot so my schedule is flexible, but I do expect appointments to be made and adhered to, not just come and go as they please. Shasta has a great warranty package, but terrible initial workmanship and customer service. I would not recommend Shasta to do anything in your yard. more
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Additional information

  • Hours:

    Mon-Fri: 8am-5pm
  • Neighborhoods:

    Maryvale
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