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Disappointed Customer - Review by Mel c | Taroo



Disappointed Customer 8/23/2006

I would not recommend buying anything at Taroo. Although they may have cute items for less, or what is considered less for NYC, the managers are not customer friendly and the salespeople do not know the merchandise. The salespeople should not tell a customer that a bag is leather when it is not. I bought a bag there, was told that it was leather and it had a huge rip in the seam a month after using it. I had to go back to the store three times and argue with the manager who told me that since I did not have a receipt, they would not take it back. Another person was looking at a bag in the store and walked out when she heard my story. For those of you who do shop there, keep your receipts and don't expect good customer service. more
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