Ballard Realty has a very casual and disorganized attitude towards property management. You would have to call in multiple times, because the person you talk would not know the answer to your question. When they have a conflict, they are in-apt to handle the situation professionally. Talking to a manager or a partner would not solve the problem either; they would just tell you that whatever the conflict is, they wont do a dime to accomodate your constraints. Dealing with them reminded me of dealing with a large cable company's customer service operators.
I'd strongly recommend against Ballard Reality.
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