We worked with many contractors in the past and I was afraid of receiving the (normal) substandard service you get used to. After talking to several A/C contractors and nearly giving up hope, it was absolutely amazing to finally meet someone who was really knowledgeable and cared. Rich Larsen, who presented the proposal to us was the most knowledgeable sales guy I ever talked to. There was no cheap sales talk like the other ones and he thoroughly explained all the options to us. He even recommended some changes to increase efficiency (none of the other contractors mentioned a word about it). Did they live up to our expectations? They absolutely did !!! The install crew arrived on time. They explained the whole installation process to me up front and the installation started out with the removal of our old system. They covered up all of my floors with tarp, cleaning up after every step.. WOW. They paid very close attention to every little detail during the installation (that was the first ?). After everything was done I received a thorough training on the new system. Now the really amazing part is, they came out again to do a quality inspection and answer any open questions. This was the best contractor experience I ever had and I am looking forward to do business with them any time in the future. BTW their Trane electronic aircleaner is a MUST. Just a few days after the install I nearly forgot that I ever had severe allergies. It’s not the cheapest but worth every cent.
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