Perfect description for their customer service.
This is worst customer service I experienced ever!!! They don't like to give information or status on your order. They are sarcastic, ironic and make you feel like an idiot for asking questions. One of their eternal answers is:
"tht information is part of the terms of the sales contract posted on the web site that all customers have read, understood and agreed to before using the web site or placing any order and that you read, understood and agredd to again during the check out process."
I have been sending and receiving a series of emails questioning on the status of my order and questioning their policies and procedures; I know this probably doesn't make any sense, but I just want to know how far gets this company mistreating a customer and making him feel that is not way that they are going to lose the argue.
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