In the past I had to call and make an appointment to get my oil changed. It was sometimes two or three days out. I complained about this several times. On my last visit... I see that you have initiated anew procedure where I can bring my vehicle in at anytime Mon thru Sat working hours and it will be serviced promptly. I also like the chart you use to identify all of the systems checked or serviced. Good improvement...much more customer oriented.
more