Service requests with Roto-Rooter are convenient to request either by phone or through the website and they are able to fulfill the service request very quickly without any additional fees! The main waste line to my house was blocked. Dwayne was quickly able to diagnose the cause of my problems and cleared the blocked trap quickly and provided me with recommendations to keep it clear in the future. At my request to have the sewer line scoped, Dwayne was able to have a tech, Dean, there before his service was complete. Both Dwayne and Dean were incredibly courteous, thorough and efficient! I was very pleased and will definitely recommend Roto-Rooter (specifically Dwayne and Dean)! The fee charged for both services was very reasonable and if you check online, coupons are often available.