A week ago I purchased a 2008 Jeep Cherokee and the water pump went a couple of evenings ago. Everyone at the service department went out of their way to help me. My warranty was not yet in the system and so they gave me a rental car, paid for it, and then fixed the car next day utilizing my warranty deductible. They gave great customer service - in particular David Pittman and Tim Hutker. David is amazing to work with, very knowledgeable and helpful. And Tim authorized the rental - which at this time was of great assistance to me since I'm very strapped for money. Great Customer Service - thanks!!