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Rude to families!!!! - Review by Harold T | Lisle Lanes

Lisle Lanes

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Rude to families!!!! 12/3/2011

My family and I were bowling here, and were kicked out and treated like trash for no good reason! We spent over $40 on bowling ball bags, $40 on 3 games with shoe rentals, and another $35 on drinks and food, for a total of $115. While we were in the early frames of our third game, a nice woman came by to drop off some league standings and envelopes for a couples league that was starting soon. We even asked about the league, since my wife and I were looking to join one soon. Next, the trouble started. A rude league member asked if we were going to leave. I stated that we were in our last game and would leave as soon as it was done. He saw that we were had just started our fourth frame, and went to the desk to complain. The employees informed us that we had to leave since the league was starting soon. The rude member became more possessive and belligerent, insisting rudely that we leave. Finally, we, and a few other families, said that we would leave and never come back. We were offered passes for future games in exchange for the league member treating us like second class citizens, but we refused stating that we would never be back. The topper came when we were leaving. I told the rude member, "Thanks for ruining a family's fun day out." He stated the following: "I didn't ruin anything. You can shove it up your a$$!" (in from of my 7 year old son and 11 year old daughter). My wife said, "Wow!" and he said to me and my wife, "I will shove a boot up your a$$." Apparently, this is the type of behavior that is condoned at Lisle Lanes, and the type of clientele they are attracting. We will never be back, and I can't imagine that the other families involved will be either. I encourage every family in the area to avoid this business in favor of other area lanes that care about how their customers are treated. I hold on to a faint hope that they will actually do something about this rude league member who was WAY out of line in treating families that were out for a fun afternoon of bowling. more
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