We have used MSL TeleServices for over 4 years. The real reason we like working with MSL so much is we honestly feel they care about our results as much as we do.
The quality of MSL's research is exceptional. I feel confident about MSL's quality and expertise. Projects are quoted accurately, executed on time and delivered when promised. The ability to monitor surveys is helpful and enables us to identify issues early on.
MSL is very responsive, and great with follow-up. Every time we've asked for additional information, MSL is always very willing to get it to us.
MSL is credible, sincere, and reliable. We will continue to use MSL’s telephone research data collection needs.