Susana Maria Rosende and I worked together in the Information Services Division of Attorneys' Title Insurance Fund (The Fund) in Orlando, Florida for nine years (from 1999 to 2008). I utilized her skills and expertise as a Senior Technical Writer at The Fund in day to day issues, as a Project Team Member/Technical Publications Supervisor in the technical projects that I managed, and also within the CMMI and ITIL implementations that I was involved in.
Susana not only wrote technical documentation, she proofread, edited and provided illustrations for my documentation. She provided timely and accurate documentation, creative illustrations for manuals, posters, project status announcements and newsletters. She was also very active in the corporate fund raisers, annual employee team building activities and off-site trade shows, creating a variety of just-in-time customer flyers, displays and other documentation as needed.
She is a wonderful employee, dedicated to getting the job done. She is resourceful, hard working, creative, and a quick learner on new technologies. She's artistic, and I've requested illustrations specific to projects I was working and she produced illustrations without any direction.
I also utilized Susana and the Write Way Designs team on a freelance basis through Write Way Designs for writing, editing, illustration, logo, and website design, and was again very pleased with the work.
Susana is also an accomplished Resume Writer who has worked magic with my own resume! She is an excellent all-around writer and designer and a superb leader of her Write Way Designs team.
I highly recommend Susana for any employer or future client of Write Way Designs.