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Bad customer service - Review by Marissa E | T Moble

T Moble

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Bad customer service 4/12/2006

Tmoble was my first experience with wireless service. I really dislike them now. I originally bought a prepaid phone through them in Florida for my drive to North Carolina. I was promised that I would have service from there to here, but as soon as I hit the Georgia border, my phone connection died. I made the rest of the trip phone less. When I got to NC and called them, they said that the prepaid service would only work in Florida, and that If I wanted to receive the code for my phone to be used with another service provider, I would have to buy more useless minutes. I do not recommend these people to anyone. They were rude and sent me in circles, never finding a solution to the problem. more
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