My first contact with Harley Exteriors was when David Stopped by our house two months ago and gave me the "start your summer with Windows Savings" card.
Our home was new in 1984 when we moved in and we have 8 windows and a sliding patio door. For several years many of our windows started needing to be replaced, however there were other priorities. After reading the card, we decided to get an estimate on replacing our windows- although we were thinking possibly having them replaced next year, as wife is taking a trip home to Korea in August and that will be a big expense for us.
We made the call and set up an appt with a sales consultant who came out to our house on June 9. After measuring all our windows he described the difference in window types and showed us how good the Olympic Euro Vinyl Windows are. He then worked out the estimate for all the windows which was too much for us at this time, so we had him re-work the estimate for the six windows that really needed to be replaced- ones with cracks or clouded up inside the double panes. The patio sliding door, the kitchen window, and the small window window beside the front door were still in good condition for now.
The estimate for the 6 (3 bdrm windows, the living room window, and the 2 family room windows) was still higher than we were comfortable with, he explained a program that would lower the expense a little. With the new estimate, he worked up the finance details with Salal credit union and a monthly payment that was reasonable. (I even took a copy of the loan details to my own credit union- who informed me that i had a better rate with the salal credit union- so I am satisfied).
Our new windows were installed saturday, 16 july by two men, tony and viktor, who did an excellent job. they arrived at 10am and had the job done by 3pm. They were very polite and professional.
Our sales consultant, Mr shiver, was very professional and very patient in satisfying all my wife's concerns. thanks for an awesome experience!!! pleasant and professional.