As this is the only place to take Medicaid, this is the place many families have to go. The customer service is nil to none. No one even will speak to you! They know that there is no other competition so they don't care.
The wait was incredibly long. When I asked for a trial pair of contacts to make sure that they were the right fit, I was told NO. I have never had a doctor not give me a trial pair to make sure they were the right fit. I was told that I would have to buy a box to try them. $24.99 even if they were not right for me.
Would I go back? Not on your life!