When I first moved to Pensacola a couple of years ago I was pregnant. My husband got me a pre-mommy mother's day gift of a certificate for a massage (they have a pregnancy pillow which makes it wonderful for expectant women), a pedicure and a manicure. I had a wonderful time and I loved it. The massage was especially wonderful, I could hardly walk at first I was so relaxed. Luckily I had a manicure and pedicure next so I didn't have to drive right away.
I was new to town so I figured I would give the hair salon a try too and I called and made an appointment. I had heard from the manicurist that one of the stylists was good so I tried to make an appointment with her and was told she quit. I guess all the stylists had quit ( I found out later) so I just said I would go with whoever they recommended. The stylist who cut my hair was very nice. The hair salon area was not comfortable at all. There were no windows and it seemed like it was just a large storage closet converted into a salon. The chairs were not in good condition and it was just not an enjoyable area to be in. The stylist I got was the one who told me the others had quit and they just hired her and another lady. She said they dictated the prices she had to charge which turned out to be outrageous for what I got done. I had a haircut and partial foil and I can't remember the exact amount but it was extremely expensive. The cut was ok but not great and the highlights were barely visible. When I got home my husband said, I thought you were going to get it lightened too? I ended up having to drive all the way back there for her to fix the cut because she did not do it like I asked the first time.
This day spa is just too expensive for what it delivers as far as the services I had done. I did not have any facial care services done so I can't comment on that. For the hype and the expense I expected top of the line service and they did not deliver.