I would disregard any negative reviews in regards to personal training because Vision Quest has now taken over and have their OWN personal trainers who are knowlegable and care about your health! I get 2 free personal training sessions with my membership, no hidden fee or anything, it really is just free! You really should give this gym a second chance because everythings been upgraded. Customer Service is great and the facility is CLEAN. If this location is too far, they have 9 other locations you check out!