I received a gift certificate for a massage at the Spa at the Crescent and looked forward to using it for ages. When I finally got around to it, I have to say I was quite disappointed. The intake process is very "cookie cutter" and doesn't make you feel special or taken care of at all. In fact, no one showed me around the locker room ... where the slippers and socks are, etc. It was not very relaxing to have no idea what was going on.
In addition, my massage therapist was unable to perform his job well, for reasons which I won't go into. I was very surprised that the Crescent would retain someone who cannot give an adequate massage. Had I paid for the massage, I would have been livid.