Not great prices and mediocre service. Qwest is the predominant phone carrier in our area and we have always had them. We've never been overly impressed nor overy mistreated-lol. Their prices just aren't that good though for what they offer and what they lack is annoying. We had dsl & regular phone line with them for awhile when we moved all of 6 blocks and magically we were outside of the range for DSL service. We live in a bigcityfor goodness sakes, it's not like we were asking for service to be hooked up to the moon. They were a bit rude too and unhelpful of what we could do besides go back to dial-up. So we did some research and found a smaller company withan amazing deal for DSL & Phone with the works for $49.95/month together and took that deal.