I've always found personal service even at the drive-through from both pharmacy techs and pharmacists. They caught potential drug interactions several times and even stopped a prescription that I was allergic to. Those incidents alone are enough to earn my loyalty. Either one could have sent me to the hospital or made me throw up all night. Of course, their non-prescription or household items can be expensive. Check the circulars and the coupon inserts and you can get a lot of stuff dirt cheap. The CVS Bucks are great! Often, they actually give you free items through "Buy $20 worth of this, get $20 worth of CVS buck free." Always be on the lookout for good clearance deals, too!