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love the products, hated the shopping experience - Review by Laurie F | IKEA

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love the products, hated the shopping experience 3/22/2006

My husband and I waited months to visit the newly opened Ikea in Massachusetts, and maybe we should've waited longer. We knew the first few weekends would be crazy, but we figured a Sunday five months after opening wouldn't be AS bad. Well, we were met with awful crowds, stress, stress, and more stress. Find what you want is difficult, even though we went through the catalog and tabbed every item we wanted to see in person. Then once you find something you like, you must try to locate it in the warehouse. We spent hours and finally decided on which hutch we like for our new dining room, and once we went to pick it up at the warehouse, they didn't have it in the stain we wanted - a whole afternoon wasted, not to mention the 90 minute drive there. more
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