Ditto to Michelle's comments. I always dreaded taking my car in for any sort of maintenance because of past experiences. I took my 2003 Honda to Mike for 60,000 miles checkup. Mike took the time to explain all the work that need to be done and helped me to prioritize my repairs so I could stay within my budget. So I didn't have a heart attack when I got the bill. Turnaround was quick. They offer rides back to your home if it's short distance when you drop off your car, which is nice. Call to verity their new address...I was told they were in the process of moving.