I had occasion to go to the Benjamin Moore paint store because I had a coupon for a free gallon of paint. Which was very exciting for me because I love free stuff! I was worried that they would be snooty with me because I was there for my free paint and nothing else. But I was very pleasantly surprised at the courteous service I received. The employees were friendly. The store was clean and nicely laid out. Most paint stores smell like paint but this one didn't (which was easy on my nose). The displays were interesting to view as I was waiting for my paint to be prepared.