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BEWARE!! Aweful management will not care if damage is done or not!! - Review by Hope E | Classy Chassis Wash & Detailing

Classy Chassis Wash & Detailing


BEWARE!! Aweful management will not care if damage is done or not!! 10/3/2006

Wow... I was so bummed to be so disappointed by this place. I was really looking forward to finding a car wash place that would really take care of my car. Here's my story: My husband went to get his car detailed - I mean really detailed... the $200 version. We were leaving that night on a road trip down to see family in CA. At first, everything seemed absolutely fantastic. Only as we began to load up the car did we see problems. The automatic car doors did not automatically lock or unlock, the windows did not open and the mirrors did not move. We desperately took the car to an auto place thinking a fuse had been blown. We found out there that the circuits had been "flooded." Upon that realization, we called "Classy" Chassis. They told us that occasionally, that happens on cars and to bring it in so they can try to dry it. We did - it didn't work. They then told us that "in a day or two" it will kick back up and start working again. Frustrated, we had to accept this explanation. We began driving, kids all set up and bags all loaded. Because of the car problems, we got a late start. Just past Chehalis, it began to get dark. We then realized that the lights did not work either... only the manual brights worked. Needing to eek out another 4 hours of driving, we gerry-rigged a wire to hold the light wand to the steering wheel. We then endured 4 hours of driving with our brights on and being flashed. We took the car to a shop in CA. Another $300 later, they found that the wires under the dash on the driver's side had been disconnected. They were pulled during the "detailing." Realizing this, we asked "Classy" Chassis to pay for the costs... they refused. We then insisted they at least refund the car wash ... they refused again. They will not return any calls now. They claim that when we signed the credit card receipt, we signed a disclaimer freeing them from any damages. Whatever. We called the credit card company and stopped payment on the car wash -- no word yet from them. Maybe this is a good place for a quick wash ... but BE CAREFUL OF THE DETAILING!!!! They do not take ANY responsibility for their work or employees. more
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